Trip at HandFor travel advisors
PDF itinerary vs. a trip app: what your clients actually use
You spend hours on an itinerary, export it to PDF and email it. On the trip, your client is on a train platform scrolling page 14 for a booking reference. Here's what changes when the itinerary is a private link instead.
A PDF is a snapshot
The moment a reservation moves, the PDF is out of date. You send a new version, and now your client has two files in their inbox and has to guess which one is current. On the road it doesn't know what day it is or where your client is going next, and it can't warn them about a late train.
A trip link stays current
With Trip at Hand, each trip is one private link that opens on any phone. There's nothing to download and no login, and it can be added to the home screen like an app. When the trip changes, the link updates in place, so there is only ever one version.
- Today first. It opens on what's next, how long until it, and when to leave, with walking directions.
- Day by day. A map and a timeline for each day of the trip.
- Alerts on the phone. Changes and reminders show at the top of the app and as phone notifications.
- Live trains in Italy. Platform numbers and delays for Italian trains, as the day happens.
- A shared journal. Photos and notes from the trip, kept in one place.
- Your brand. Your agency's name, logo and colours on every screen.
Side by side
| PDF itinerary | Trip at Hand link | |
|---|---|---|
| When plans change | Send a new file | Same link, updated |
| On the day | Scroll to find today | Opens on what's next |
| Getting there | An address | Leave-by time and directions |
| Delays and platforms | Not covered | Live for Italian trains, with alerts |
| Branding | Your letterhead | Your brand across the app |
| Privacy | Attachment that can be forwarded | Private link, not indexed by search engines |
What stays the same
You keep your suppliers and your bookings; Trip at Hand doesn't book anything. You still design the trip. The link is how your client carries it.
More for advisors
- Last-minute itinerary changes
- Itinerary without signal
- Branding for small agencies
- Family and group trips
- Italian train alerts
- Compared with Travefy, Tern and AXUS
- Open the sample trip
See it with a real trip
We're running a pilot with a small group of independent advisors and small agencies. Tell us your name, your agency and roughly how many trips you plan a year, and we'll reply personally.